> Tech Support Nietzsche Style > ============================ > > Guidelines: > ---------- > > When a user is calling in need of help, don't forget that he is > a weakling. Only a loser would need to come groveling to you, > begging for crumbs of help that may fall from your godlike lips. > And he KNOWS that he is a loser in the race of the weak and the > strong, that his kind is doomed to extinction. Therefore, show > him no mercy. Treat him with the utter contempt that he deserves. > It is the law of nature that you should do so. > > Key Phrases: > ----------- > > "You aren't very smart, are you?" > > "I can't believe you call yourself a programmer!" > > "Our product is obviously too complex and advanced for you. > Please desist from using it - you are soiling it." > > Nevertheless, there may come a time when you actually must help > the user, even though he is sucking away your magnificent > intellectual vitality with his grotesque shambling confusion. He > is a lower form of life and you must make him feel it, lest he > take on ambitions of evolving to your level. > > Key Phrases: > ----------- > > "Now I will read aloud the section of the manual that you failed > to comprehend." > > "You have ignominiously blundered on line 35, committing an error > that a Mongoloid programming an abacus would be ashamed of." > > "What you've done in your function foo is the coding equivalent of > failing to empty your colostomy bag." > > Alas, upon occasion there comes a time when it is obvious that the > compiler is at fault. This is no reason to let the user feel > superior to anyone, however. The design of a compiler is still > far beyond his limited mental capacities. His duty is to worship, > not criticize. > > Key Phrases: > ----------- > > "The inner workings of the compiler are far beyond your antlike > comprehension." > > "That behavior is described in ANSI specification 21.11.45.7.3.8. > You are familiar with that section, I assume..." > > "Our software can behave in that manner only if it has been > corrupted by long exposure to users of your caliber." > > And finally, a user may eventually want you to code something for > him, or send him an example. The user has asked something that is > against the laws of nature. Such creatures as himself exist to > serve you and not you him. Therefore such a request is impossible > and against nature, and does not exist, and therefore never > happened. Response is not possible.